Privacy Policy

Privacy Policy & SMS Terms of Service

Effective Date: June 6, 2025

This Privacy Policy describes how Tidewater Trim & Deck (“we,” “us,” or “our”) collects, uses, and protects your personal information, including your rights and choices related to SMS communications.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address, and mailing address


• Project or service request details


• SMS opt-in status


• Any other information you voluntarily provide through our website or communications

2. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Tidewater Trim & Deck. This includes SMS messages for:

• Appointment scheduling


• Appointment reminders


• Job status updates and service notifications


• Delivery or billing notifications


• General customer support communications

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, reply STOP to any SMS message.

For help, reply HELP or visit
https://www.tidewatertrimdeck.com.

See our Privacy Policy and Terms of Service at:

https://tidewatertrimdeck.com/privacy-policy

SMS consent is not shared with third parties or affiliates for marketing purposes.

3. How We Use Your Information

We use your information to:

• Provide and manage services


• Schedule and communicate about appointments or jobs


• Send alerts, invoices, or service updates


• Respond to customer support inquiries


• Improve our website and communications

4. Sharing of Information

We do not sell or share your personal information with third parties for their marketing purposes.

We may share your information with:

• Trusted service providers who help us operate our business (e.g., web hosts, scheduling tools)


• Legal or regulatory authorities when required by law

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Your Rights & Choices

You can:

• Opt out of SMS at any time by replying STOP


• Request to access, correct, or delete your personal information


• Contact us with any questions or concerns about your data

6. Security Measures

We use reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

7. Updates to This Policy

We may update this Privacy Policy & SMS Terms periodically. Updates will be posted at
https://tidewatertrimdeck.com/privacy-policy with a new effective date.

8. Contact Information

Tidewater Trim & Deck

Serving Hampton Roads & Northeast North Carolina

Phone: 757-992-9212

Email: info@tidewatertrimdeck.com

Website:
https://www.tidewatertrimdeck.com